Skip to main content

Customer Success Story Questionnaire

Credible case studies are a deciding factor in the decision-making process of Enterprises looking for software products and solutions. Case studies are also an excellent way to build trust through proof by showcasing actual results in real-world implementation of one of our products.

Case Study

Please complete the form below, providing as many relevant details as possible.

We will review your case study submission and will be in contact should we have any questions or need more details.

We will also NOT publish or share any case study without your approval and your consent to share the case study.

Customer Success Story Questionnaire

  • 1. Organization Details:

  • Please enter a number greater than or equal to 0.
  • * We will reference the “About” page for company background.

  • 2. Project Description

    Brief outline and highlight(s) of business purpose, business challenges and requirements.

  • 3. Please briefly describe how Swivel Secure solves your needs/requirements?

  • 4. Please share your deciding factor(s) choosing Swivel Secure as your solution provider.

  • 5. Please share key integrations. Any unique requirements met beyond industry standard integrations?

  • 6. Did you migrate from another solution provider?

  • If “yes,” please elaborate cause and effect. If “no,” how and why was timing determined for implementing a solution now?

  • 7. Are/were there any critical personnel in the evaluation, assessment, and determination process? Any notable mentions?

  • 8. On a scale of 1-4 (4 being the highest positive score), how would you rate your purchasing journey? Any notable mentions, or comments?

  • 9. On a scale of 1-4 (4 being the highest positive score), how would you rate your technical evaluation, implementation, and overall experience? Any notable mentions, or comments?

  • 10. Any comments, or quotes Swivel Secure may share or use in customer success documentation?

  • This field is for validation purposes and should be left unchanged.

Our global offices

USA & APAC Office

USA
Swivel Secure, Inc.
4521 Campus Dr. Suite #519
Irvine, CA 92612

Toll Free: 866.963.AUTH (2884) Option #2

UK & Ireland Offices

UK
1200 Century Way
Thorpe Park
Leeds
LS15 8ZA

HQ: +44 (0)1134 860 123
Support: +44 (0)1134 860 111