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Healthcare Cybersecurity:

Frequently Asked Questions (FAQs)

Can the Swivel Secure platform AuthControl Sentry® protect Office 365?

AuthControl Sentry®, the multi-factor authentication platform from Swivel Secure protects a wide range of applications including Office 365. The platform provides two-factor authentication, risk-based authentication, and single sign-on functionality. AuthControl Sentry® can integrate with both Microsoft ADFS 3 and ADFS 4.

Can Swivel Secure provide authentication for healthcare professionals accessing patient records?

Yes, Swivel Secure’s AuthControl Sentry® can provide an additional level of authentication for accessing patient records. Multi-factor authentication is a security system that requires more than one method of authentication. Independent categories of credentials to verify the user’s identity are used for establishing authentication, including mobile app, SMS, email, and token based authenticators. AuthControl Sentry® is at the core of the platform and protects your networks, systems, applications, and data.

How would authentication for staff accessing patient records be managed?

Using AuthControl Sentry® to manage access to data requires minimal operational overhead. The self-service user portal with integration into active directory and automated user provisioning, can save overheads and maintenance costs by reducing the burden on the help-desk.

With the self-service user portal doctors and physicians can change or reset their pin, re-sync hardware tokens and download the mobile app to use as an authentication method.

Can Swivel Secure provide authentication for patients to access their records?

AuthControl Sentry® has the flexibility to protect a wide range of applications and data access points. Ideal for utilisation with a patient portal, AuthControl Sentry® can securely protect access to patient data with a range of authentication factors. The ease of use and flexibility of the platform enables patients to use a range of devices to authenticate access including mobile phones. Both short messaging service (SMS) and the mobile app can be used, offering optional authentication methods including a OneTouch PUSH authentication, allowing users to simply accept or reject the authentication.

Can AuthControl Sentry® help to protect data from third party access?

Hospitals regularly have a requirement for third party organisations and individuals to access data, ranging from technical engineers to auditors. This can be hard to manage and control, but with AuthControl Sentry® third parties can be managed using risk-based authentication ensuring secure access based on set criteria such as a known IP address.

If you’d like more information on what applications we can protect or how we can protect patient data from unauthorised access please contact us using the link below.

If you’d like more information on how to secure your confidential records against unauthorised access,
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