Operates between 9-5 GMT daily. Available to customers with a direct contract to Swivel Secure. Customers who have a contract through an accredited Swivel Secure Partner, should contact them directly. If you have purchased Premium Support please get in touch with us directly.
Offers an increased level of coverage for our customers who have an appliance-based installation that is regularly updated and where authentication as a critical business service.
Our premium service gives you direct access to Swivel Secure's expert help-desk anytime assistance is needed for P1 issues, 24 x 7 x 365.
Our Cloud service comes with Premium support cover as standard and customers are entitled to all its benefits.
If you have Premium support, please fill in the support form.Support Ticket