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Education Cybersecurity:

Frequently Asked Questions (FAQs)

At Swivel Secure we work with many educational facilities to help prevent unauthorized access to their virtual learning environment, with our intelligent multi-factor authentication (MFA) solution – AuthControl Sentry®. AuthControl Sentry® authenticates students and staff using a wide range of authentication factors. Providing advanced functionality such as single sign-on and risk-based authentication as standard, AuthControl Sentry® is one of the most cost-effective MFA solutions for Education facilities

Can Swivel Secure integrate with Computing at School (CAS)?

Yes, Swivel Secure’s AuthControl Sentry® can integrate with Computing for Schools or CAS.  Most of our customers are members of CAS, with an increased focus on Computing in schools.  AuthControl Sentry® is utilized by CAS members as a multi-factor authentication solution because of its risk-based authentication functionality.

Can Swivel Secure integrate with Moodle?

Yes.  Moodle is a free and open-source learning management system written in PHP – Hypertext Preprocessor, which is a general-purpose programming language  Swivel Secure’s AuthControl Sentry® can integrate with Moodle and therefore help education facilities from protecting unauthorized access to their virtual learning environment.

Can AuthControl Sentry® protect Office 365?

AuthControl Sentry®, the multi-factor authentication platform from Swivel Secure protects a wide range of applications including Office 365 and OWA Outlook Web App.  The platform provides two-factor authentication, risk-based authentication, and single sign-on functionality,  AuthControl Sentry® can integrate with both Microsoft ADFS 3 and ADFS 4.

Can AuthControl Sentry® authenticate students and staff when they are off campus?

Both students and staff regularly access their research, timetables, syllabus content and marked assignments when they are off-campus, making it difficult to secure applications such as virtual learning environments. Implementing risk-based authentication (RBA) with AuthControl Sentry®, delivers intelligent authentication by optimizing security, based on the user, the device and the application. Utilizing RBA provides reassurance that even if students are accessing their virtual learning environment off-campus, they will be requested to provide the appropriate level of authentication based on their particular scenario i.e. if they are accessing virtual learning environment from a coffee shop they would need to provide stronger authentication to successfully authenticate access.

How easy is it to provision users?

One of the benefits of implementing AuthControl Sentry® is the self-service User Portal, making it extremely easy for users to be self sufficient, saving on administrator support overheads. Swivel Secure’s User Portal is designed to deliver greater efficiency for users to execute basic requirements including changing their PIN, resetting their PIN, mobile app provisioning, and hardware token resynchronization.

Is the AuthControl Sentry® platform easy to use?

Yes, with one of the widest ranges of authentication factors available, AuthControl Sentry® is extremely easy to use. One of the easiest factors to use is the OneTouch PUSH notification via the mobile app. Users wishing to authenticate, simply receive a PUSH notification via the mobile app. They then select YES or NO when asked if they’d like to continue with authentication.

What authentication factors can students and staff use?

Authentication methods include: Fingerprint, Mobile App, SMS, Email, Hardware Tokens, and Image-based Authenticators (TURing/ PINpad®). Hardware tokens are still supported, but most of our customers opt for authenticating using the mobile app, SMS or PINpad®.  Both short messaging service (SMS) and the mobile app can be used, offering optional authentication methods including a OneTouch PUSH authentication, allowing users to simply accept or reject the authentication. For those that prefer not to use mobile devices on campus, users can easily authenticate using Voice.  Providing auditory functionality for PUSH and one-time code (OTC), Voice enables users to authenticate when the use of mobile or a physical token may not be permitted. By calling the user, AuthControl Voice vocalizes either a one-time code (OTC) or a PUSH notification (YES or NO) to authenticate access to applications. The OTC delivered vocally over the telephone is then typed into the window upon request.

Take a look at our other articles on how you can protect your Education systems from unauthorized access:


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† SSO or single source of access if applicable to all applications that are open source and consist of a configurable authentication mechanism.